Terms of service

Terms of Service

Last updated: 04 July, 2025

Welcome to The Mood Lab. These Terms of Service ("Terms") govern your use of our website and the purchase of products through our online store.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or purchase our products.

 


1. Eligibility

You must be at least 18 years of age or the age of majority in your province or territory to use our Site or make purchases. By using our Site, you represent that you meet this requirement.

 


2. Products and Health Disclaimer

Our products are dietary supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Information on our Site is for educational and informational purposes only and does not constitute medical advice.

 


3. Orders, Pricing, and Payment

  • All prices are in [CAD/USD] and include applicable taxes unless stated otherwise.

  • We reserve the right to refuse or cancel any order at any time for reasons including errors in product information or availability.

  • Payments must be made through the methods listed on the checkout page.


4. Shipping and Delivery

We ship to locations as listed at checkout. Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers or customs.



5. Returns and Refunds

If you're not satisfied with your purchase, we’ll do our best to make it right. Please review our Return & Refund Policy for full details on eligibility and process.

 


6. Intellectual Property

All content on this Site — including text, graphics, branding, product names, and images — is the property of The Mood Lab or our content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

 


7. Limitation of Liability

To the fullest extent permitted by law, The Mood Lab and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

Use of our products is at your own risk. We do not guarantee specific outcomes or health benefits.

 


8. User Conduct

You agree not to use the Site:

  • For unlawful or fraudulent purposes

  • To harm or exploit minors

  • To transmit viruses or malicious code

  • To interfere with or disrupt our Site's operation

We reserve the right to suspend or terminate your access for violating these Terms.

 


9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these sites.

 


10. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date at the top. Continued use of the Site means you accept the revised Terms.

 


11. Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada.

 


12. Contact Us

If you have any questions about these Terms, you can contact us at: customerservice@themoodlab.ca