Shipping policy

Shipping Policy

We currently ship across Canada and the United States.

Processing Times
Orders are typically processed within 1–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery Times
Delivery times vary depending on destination and shipping method selected at checkout. Carrier delays may occasionally occur and are outside of The Mood Lab’s control.

Incorrect Addresses
Please make sure your shipping address is correct before placing your order. The Mood Lab is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Questions?
If you have any questions about your shipment, please contact us and we’ll be happy to help.